Privacy
This service holds health information about named people. This page says plainly what is recorded, why, and who can see it.
The Ministry of Health is responsible for this information. This page describes how the service works; it does not replace the Ministry’s own obligations under Ugandan law, nor the standard operating procedures your point of entry works to.
If you are a traveller
What is recorded about you
When an officer screens you at a point of entry, they record:
- who you are — your name, and the details of the travel document you presented;
- how to reach you, if you gave a telephone number or an address for where you are staying;
- your journey — where you have travelled from and how you arrived;
- your health at that moment — the symptoms you reported, anything you may have been exposed to, and any observations the officer made;
- where and when the screening happened, and which officer carried it out.
Why
So that a person arriving unwell can be found and helped, and so that anyone who travelled near them can be contacted if it turns out to matter. That is the only reason any of it is kept.
Who can see it
- The officers at the point of entry where you were screened.
- The district and national health staff responsible for following up cases.
- Nobody else. It is not sold, it is not used for advertising, and it is not shared with anyone outside the health system except where the Ministry is required by law to do so.
How long it is kept
Screening records are kept for as long as the Ministry’s retention schedule requires and then removed. The schedule is set by the Ministry rather than by this service; ask through the contacts on this site if you need to know the current period for a particular kind of record.
Asking what is held about you
You can ask what has been recorded about you and ask for a mistake to be corrected. Start with the point of entry where you were screened; they can pass the request on. Bring the travel document you used, so the right record is found.
If you are a member of staff
Your account records your name, your work e-mail address or username, the role you hold and the place you are posted to.
The service also keeps a record of sign-ins — when, and from which address and device — and of changes made to records. This exists so that a wrong or missing record can be traced back and explained, and so that an attempt to break into an account can be spotted. It is not used to measure how fast you work.
Cookies
Every cookie this service sets is necessary for it to work. None of them is used to build a profile of you, and none is shared with anyone.
| Cookie | What it is for | Set when |
|---|---|---|
| Device marker | Lets the service apply fair limits per device. Without it, limits would have to be applied per network address — and a whole country can share one, so one automated abuser would lock everybody out. It carries a random value and nothing about you. | On your first page |
| Session | Keeps you signed in while you use the service. | When you sign in |
| Form token | Stops a form on this service being submitted from somewhere else without your knowledge. | When you sign in |
| Remembered sign-in | Keeps you signed in on that device between visits. | Only if you tick keep me signed in |
There is no analytics, no advertising and no third-party script anywhere on this site. Nothing here loads from another company’s servers, so no other company learns that you visited.
Where the information is held
On servers operated for the Ministry of Health. Connections to this service are encrypted. Passwords are stored in a form that cannot be read back, including by the people who run the service.
Reporting a concern
If you believe information has been seen by someone who should not have seen it, or a record is wrong in a way that could affect someone’s care, report it the same day through the contacts on this site. Report it even if you are not certain.